As a hotelier, you've probably noticed that what hotel guests expect when traveling away from home has changed considerably over recent years. Whereas an en suite bathroom, for example, was once considered a luxurious ‘extra’, most hotels now provide this facility as standard. By the same token, Wi-Fi is now an expected feature of a hotel stay and most guests would be surprised (and more than a little annoyed) if an efficient guest Wi-Fi service was not provided.