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Is Technology the Key to Solving the Talent Crisis?

on 06-Jul-2022 13:44:51 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Millennials have had their heyday; now it’s time for Gen Z to shine. To engage the first fully immersed digital native generation, businesses need to start capitalising on technology to win the war on talent. Talent shortages are among the biggest barriers to business growth Right now, practically every business is struggling to find and keep skilled people. There are many reasons for this, from the pandemic which sent shockwaves through the workforce to the ‘Great Resignation’ which saw a global quitting spree in record numbers. But the thing that’s shaping recruitment the most? It’s the new demands that Generation Z is placing on the workplace.
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Five ways to create breakthrough customer experiences using technology

on 08-Jun-2022 16:07:21 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Companies are increasingly recognising the power of customer experiences for building loyalty and securing sustainable growth. But how do you make your customer experience better, and how exactly does technology help?. Improving your customer experience (CX) isn’t just the right thing to do; it could be a major driver of future revenue. PWC research shows that 86% of buyers are ready to pay more for great customer experiences, and they are 3.5 x more likely to repeat business and advocate for your brand. An investment in CX can also improve internal profitability markers such as the cost to acquire a customer, says Harvard Business Review. Unhappy customers are lost customers, after all. While something as simple as saying ‘thank you’ to customers after a purchase can make them feel special and cared for, there is no shortage of ways to connect with customers. Rather than a singular action, it’s better to think of CX as an ongoing, iterative journey of many moving parts. Powering the journey — and simultaneously driving brand loyalty and sales growth — is technology; this likely will include tools you’re already using like your CRM. In this post, we’re looking at five ways to create breakthrough CX experiences using technology.
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Unlocking Growth for SMEs with the 3 S's: Secure, Stable and Scalable Technology

on 01-Apr-2022 10:31:04 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Digitalisation can be a gamechanger for SMEs but it needs to be part of a wider strategic plan to develop your business. Choosing the right digital products is key to delivering fast and sustainable results. For today’s SMEs, competition is rife wherever you look. In the start‑up phase, you need to win market share to survive; in the rapid‑growth phase, you need to refine your processes for scalability to beat out established, mass‑market‑ready brands. If you overcome these challenges, then you will typically reach the maturity phase where cost control, optimisation for profitability and innovation become the focus. At every stage, if you don’t make every effort to differentiate yourself from your competitors, you may well fall behind and lose the race to the top. This lifecycle is not new. But what is atypical is the pace at which market conditions are changing, forcing SMEs to respond—and quickly.
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10 Powerful Questions Boards Should Be Asking About Technology

on 18-Feb-2022 15:27:09 By | Andrew Allen | 1 Comment | Managed Service Management Strategy Technology
Embarking on a business transformation through technology requires a good understanding of these 10 questions.    Question 1 Could IT make new competitors more agile and gain more market share? There’s no doubt about it—technology is a competitive weapon. Companies can use it to solve critical problems, slash time-to-market, build barriers to competitor entry and even, sometimes, to completely reinvent the way business is done in an industry. From grooming (Dollar Shave Club) to bookselling (Amazon), the restaurant industry (Deliveroo) to banking (Starling, Revolut), traditional players have had to catch up or die. Where are your competitors in the race to innovation?
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Introducing the SME Digital Growth Peer Network

on 16-Feb-2022 13:13:25 By | Andrew Allen | 0 Comments | Management Strategy
Aabyss are launching a new program bringing together SMEs in the Liverpool city region to help drive growth through technology innovation. The SME Digital Growth Peer Network will be exploring technology strategy with 10 powerful questions that boards should be asking. We will be exploring these questions over the coming weeks both on-line and via a series of peer networking events.
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Hiring seasonal staff? Here are a few things to consider from the IT perspective

on 20-Oct-2021 12:21:55 By | Adam Lewis | 0 Comments | Management Strategy Productivity
In many industries, there are seasonal spikes in business around specific times. For example, Accounting firms, though busy all year, generally see a spike in business around the time of the self-assessment deadline, etc., the retail and e-commerce industry sees a boom around the Christmas period, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.
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3 Reasons to prepare a business continuity plan

on 14-Jul-2021 10:37:49 By | Andrew Allen | 0 Comments | Managed Service Strategy Productivity
A business continuity plan is the blueprint you need during an emergency to keep your business running smoothly. If you don’t already have one, here are 3 key reasons why you should focus on creating one ASAP.
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5 Traits to Look for in an Effective CIO

on 05-Jun-2019 09:57:04 By | Andrew Allen | 0 Comments | Management Strategy
There are times when you do not have the technology expertise required within your company to plan a project or to solve a problem that feels like it is crippling one or more business operations. There is no need to feel discouraged.
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Growth Starts with Goals!

on 14-Jan-2019 11:41:55 By | Greg Jones | 0 Comments | Strategy
The new year has been ushered in and we have found ourselves with another 365 opportunities in which to fulfil our aspirations. Figuratively speaking, most people take the new year as an opportunity to experience a rebirth of sorts. New diet, new hobbies, new values, new standards, new objectives. All admirable and essential if we are to evolve and grow, but they all represent aspirations and not, reality!
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Culture Eats Strategy

on 15-Nov-2018 09:35:47 By | Keith Smith | 0 Comments | Management Strategy
Why do certain people and businesses succeed where others fail? Why do certain people and businesses find success consistently and repeatedly while others don't?
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