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Strengthening Cyber Defences: The Importance of Routine Security Tests

on 12-Feb-2024 06:00:00 By | Aaron Hayes. | 0 Comments | Cyber Cybersecurity Managed Service Security
In today's digital world, where cyber threats are increasingly common, it is extremely important to have robust cyber defences. Cyberattacks come in many forms, from data breaches to ransomware attacks, and organisations must take proactive measures to protect their sensitive information and digital assets. One such strategy is to conduct regular security tests, which include penetration testing, vulnerability assessments, and continuous security bolstering efforts. In this blog, we will discuss the significance of network testing and monitoring.
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Let's Take a Deep Dive into Phishing Scams

on 11-Oct-2023 07:00:00 By | Aaron Hayes. | 0 Comments | Attack Cybersecurity Managed Service Security
Phishing Scams a Deep Dive. It is essential to be aware of the danger that phishing scams pose to businesses like yours, as they remain one of the most prevalent and successful types of cyberattacks today. Your business could quickly become the next victim if you do not understand how threat actors leverage phishing emails. This blog provides information on the intent behind phishing emails, the types of phishing attacks, and, most importantly, how to secure your email and business.
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Things to Look Out for in Your Outsourced IT Partner

on 07-Jul-2023 09:00:00 By | Aaron Hayes. | 0 Comments | Customer Managed Service IT Support Outsourced IT
As technology continues to evolve, many businesses choose to outsource their IT needs to third-party providers. From reducing costs and improving efficiency to staying up-to-date with the latest advancements, there are numerous reasons why outsourcing IT is a smart business move. However, choosing the right IT partner can be overwhelming, and it is crucial to partner with experts who can support your unique business needs. Here are some factors to consider when looking for an outsourced IT partner:
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Top 4 Co-Managed IT Myths.

on 20-Mar-2023 09:00:00 By | Aaron Hayes. | 1 Comment | Managed Service Productivity Technology IT Support
As a business owner, you may need to choose between relying on your in-house IT staff or outsourcing technology management to an IT service provider. There is, however, a third option: co-managed IT. This approach combines the advantages and convenience of in-house IT with competent, specialised support from outsourced specialists.
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Recommended Best Practices to Reduce Cyber Supply Chain Risks.

on 24-Feb-2023 09:00:00 By | Aaron Hayes. | 0 Comments | Attack Cyber Cybersecurity Managed Service IT Support
How to Achieve Supply Chain Risk Management & Compliance. A supply chain attack is one of the most severe types of cyber threats that companies and organisations must address. It involves perpetrators gaining access to confidential information or data through the infiltrated systems within a company’s supply chain. Some of these attacks have caused significant damage, leading to lost revenue, disruption of services, and in some cases, reputational damage.
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Technology End of Service - 3 Myths

Technology End of Service - 3 Myths. Cybercriminals can quite easily infiltrate your network if your software and hardware are not kept up to date. Keeping your estate up to date is crucial to keep your security in tip-top shape and reduce downtime. If you are using and continue to use unsupported systems, you are leaving the door unlocked for potential attacks and you may also be hindering your company’s success, growth, and reputation.
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Is Technology the Key to Solving the Talent Crisis?

on 06-Jul-2022 13:44:51 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Millennials have had their heyday; now it’s time for Gen Z to shine. To engage the first fully immersed digital native generation, businesses need to start capitalising on technology to win the war on talent. Talent shortages are among the biggest barriers to business growth Right now, practically every business is struggling to find and keep skilled people. There are many reasons for this, from the pandemic which sent shockwaves through the workforce to the ‘Great Resignation’ which saw a global quitting spree in record numbers. But the thing that’s shaping recruitment the most? It’s the new demands that Generation Z is placing on the workplace.
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Five ways to create breakthrough customer experiences using technology

on 08-Jun-2022 16:07:21 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Companies are increasingly recognising the power of customer experiences for building loyalty and securing sustainable growth. But how do you make your customer experience better, and how exactly does technology help?. Improving your customer experience (CX) isn’t just the right thing to do; it could be a major driver of future revenue. PWC research shows that 86% of buyers are ready to pay more for great customer experiences, and they are 3.5 x more likely to repeat business and advocate for your brand. An investment in CX can also improve internal profitability markers such as the cost to acquire a customer, says Harvard Business Review. Unhappy customers are lost customers, after all. While something as simple as saying ‘thank you’ to customers after a purchase can make them feel special and cared for, there is no shortage of ways to connect with customers. Rather than a singular action, it’s better to think of CX as an ongoing, iterative journey of many moving parts. Powering the journey — and simultaneously driving brand loyalty and sales growth — is technology; this likely will include tools you’re already using like your CRM. In this post, we’re looking at five ways to create breakthrough CX experiences using technology.
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Unlocking Growth for SMEs with the 3 S's: Secure, Stable and Scalable Technology

on 01-Apr-2022 10:31:04 By | Andrew Allen | 0 Comments | Managed Service Management Strategy Technology
Introduction Digitalisation can be a gamechanger for SMEs but it needs to be part of a wider strategic plan to develop your business. Choosing the right digital products is key to delivering fast and sustainable results. For today’s SMEs, competition is rife wherever you look. In the start‑up phase, you need to win market share to survive; in the rapid‑growth phase, you need to refine your processes for scalability to beat out established, mass‑market‑ready brands. If you overcome these challenges, then you will typically reach the maturity phase where cost control, optimisation for profitability and innovation become the focus. At every stage, if you don’t make every effort to differentiate yourself from your competitors, you may well fall behind and lose the race to the top. This lifecycle is not new. But what is atypical is the pace at which market conditions are changing, forcing SMEs to respond—and quickly.
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10 Powerful Questions Boards Should Be Asking About Technology

on 18-Feb-2022 15:27:09 By | Andrew Allen | 1 Comment | Managed Service Management Strategy Technology
Embarking on a business transformation through technology requires a good understanding of these 10 questions. Question 1 Could IT make new competitors more agile and gain more market share? There’s no doubt about it—technology is a competitive weapon. Companies can use it to solve critical problems, slash time-to-market, build barriers to competitor entry and even, sometimes, to completely reinvent the way business is done in an industry. From grooming (Dollar Shave Club) to bookselling (Amazon), the restaurant industry (Deliveroo) to banking (Starling, Revolut), traditional players have had to catch up or die. Where are your competitors in the race to innovation?
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