Improving the experience for your customers is a priority for any business. Are you aware how large a part your own infrastructure plays in this? Transforming your IT will transform your customer's business also. In this months guide we take a deep dive into the world of digital transformations.
There are 4 main areas of transformation that you need to consider.
- Process Transformation: This is most appropriate when a business needs a radical transformation. It involves modernising processes by integrating new technologies into your core systems.
- Business model Transformation: Case studies show it's possible to adapt or even reinvent your current business model to open up huge new opportunities for growth.
- Domain Transformation: This is not necessarily the most commonly used area of digital transformation but it is worth your consideration.
- Organisational Transformation: It is crucial that if your business spends time and money updating its technology and designing its process and production that its internal values evolve to mirror this change also. It is crucial to bring staff along.